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How to Know If a Med Spa Marketing Agency Is Any Good (8 Questions to Ask First)

Most owners asking this have been burned — traffic sold, results hoped for, retainer gone. The honest filter is simple: real lead data, real specialization, and skin in the game. Here are the questions that expose a bad agency before you sign.

1. 'Can you show me a current client's live lead data?'

Not a screenshot of impressions — actual consults booked. Vague 'engagement' and 'reach' numbers are where bad agencies hide. If they can't show booked-consult data, walk.

2. 'Do you specialize in med spas, or do you take anyone?'

Generalists who run ads for plumbers and dentists don't understand GLP-1 intent, aesthetic buyer psychology, or LegitScript compliance. Specialization is the difference between qualified consults and curiosity clicks.

3. 'How do you handle GLP-1 / semaglutide ad compliance?'

If they don't immediately mention LegitScript and current FDA positioning, they'll get your weight-loss ads flagged. This one question filters out most vendors instantly.

4. 'What happens in the first five minutes after a lead comes in?'

If the answer isn't 'instant, automated response,' they're leaving the 78%-book-the-first-responder advantage on the table.

5. 'Do you mark up my ad spend?'

You should pay the platforms directly and own your account and data. Marked-up, opaque spend is a red flag.

6. 'What's the guarantee?'

An agency confident in its system will put real skin in the game on the result — not just promise 'effort.'

7. 'Will you also work with my competitor?'

If they'll run the same playbook for the spa across the street, your results are diluted by design. One-per-market exclusivity protects you.

8. 'How will I see ROI?'

You should have a live view of spend, consults, cost-per-consult, and ROI — not a monthly PDF of vanity metrics.

Quick Answers

What's the most important question to ask a med spa marketing agency?

Ask to see a current client's live booked-consult data. Real lead data — not impressions or 'reach' — is the single fastest way to separate a results agency from one selling activity.

Should a med spa hire a general marketing agency or a specialist?

A specialist. Med spa acquisition involves GLP-1 intent, aesthetic buyer psychology, and LegitScript compliance that generalists don't track — which is why niche agencies consistently produce more qualified consults.

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